The role of a tax professional has evolved rapidly over the past few years, and at Duncan & Toplis, we’re passionate about working with talented people who have the technical and soft skills to help them succeed.
There’s a strong sense of collaboration within our tax teams as well as strong partnering with our clients, some of which have been with us for decades. Our innovative approach to business planning and strategy has resulted in huge savings for clients and many of our projects have been award-winning, including our project supporting the International Bomber Command Centre in Lincoln.
Duncan & Toplis has experienced great success in the last year, with improvements in our client service, employee satisfaction and financial growth. Our structure enables us to offer a personalised service with clients benefitting from a dedicated business adviser and focus on building close relationships that put the client first.
Growth has been driven by retaining existing clients through exceptional levels of service – In fact we’ve been awarded gold rating from Investor in Customers. In the last year, we’ve won 516 new clients across all offices and our market share has grown by being the company of choice for clients. Our talented teams continue to deliver a full range of high quality, added-value services designed to help clients reach their aspirations.
Thanks to our multiple locations across the East Midlands and work across a range of sectors, including agriculture, property & construction and healthcare, our tax professionals have the ability to gain experience across the business. Career development, flexibility and work life balance are at the heart of what we do, and we believe that our talent is our biggest asset.
As well as our people, our clients are at the heart of everything we do and we pride ourselves on delivering an excellent level of service. Our commitment has been recognised after our team won Outstanding Advisory/Client Project of the Year at the British Accountancy Awards and Excellence in Customer Service at the East Midlands Chamber Awards.