IT Analyst

  • Full Time
  • Grantham

Datcom are an MSP providing fully managed IT support, cloud, consultation and managed security services to small and medium businesses in the East Midlands.

Summary of Role:

To provide high quality service, support and care to Datcom clients.

Key Tasks & Responsibilities:

  • Provide 1st line technical support to clients
  • Ensure Datcom client portal submissions are acknowledged and all relevant information is acquired
  • Ensure that the system support account is checked and processed every 15 minutes
  • Ensure all incoming calls are answered within 3 rings



To be either enrolled on the Datcom Apprenticeship Programme or possess proven basic IT knowledge.


Tagged as: Datcom, Grantham

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